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Cookie Policy

Last updated: January 21, 2026

Manage Your Cookie Preferences

You can change your cookie settings at any time

Cookie Settings

Table of Contents

1. Introduction

This Cookie Policy explains how Shurq Ltd ("Shurq," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at shurq.com, use our platform, or interact with our services (collectively, the "Services").

This policy provides detailed information about what cookies are, the types of cookies we use, why we use them, and how you can control your cookie preferences. We are committed to being transparent about the technologies we use and giving you meaningful choices about their use.

By continuing to use our Services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our Services.

Important: This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information. Together, these policies provide a comprehensive overview of our data practices.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their sites are being used.

2.1 How Cookies Work

When you visit a website, the web server sends a cookie to your browser, which stores it on your device. The next time you visit the same website, your browser sends the cookie back to the server, allowing it to recognize you and remember things like your preferences, login status, or items in your shopping cart.

2.2 Similar Technologies

In addition to cookies, we may use similar technologies, including:

  • Web Beacons (Pixel Tags): Small transparent images embedded in web pages or emails that help us track user behavior and measure the effectiveness of our content.
  • Local Storage: A browser feature that allows websites to store data locally on your device, similar to cookies but with larger storage capacity.
  • Session Storage: Similar to local storage but the data is cleared when you close your browser tab.
  • Device Fingerprinting: A technique that collects information about your device configuration to create a unique identifier.

Throughout this policy, when we refer to "cookies," we include these similar technologies unless otherwise specified.

3. Types of Cookies We Use

We categorize the cookies we use into the following types based on their purpose. Understanding these categories will help you make informed choices about your cookie preferences.

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Services. They enable core functionality such as security, network management, and account access. Without these cookies, the Services cannot function properly.

Purpose:

  • User authentication and session management
  • Security features including CSRF protection and fraud prevention
  • Load balancing and server optimization
  • Remembering your cookie consent preferences
  • Enabling secure areas of the website

Note: Strictly necessary cookies cannot be disabled as they are essential for the Services to function. Blocking these cookies may prevent you from using our Services.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Services, such as which pages are visited most often and whether users encounter error messages. This information helps us improve our Services and understand user behavior.

Purpose:

  • Measuring and analyzing website traffic and usage patterns
  • Understanding which features are most popular
  • Identifying errors and performance issues
  • Testing new features and improvements
  • Generating aggregate statistics about our user base

All information collected by these cookies is aggregated and anonymous. It does not identify individual visitors.

3.3 Functionality Cookies

These cookies allow our Services to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

Purpose:

  • Remembering your display preferences (e.g., dark mode, language)
  • Storing your dashboard layout and widget configurations
  • Keeping you logged in across sessions (if enabled)
  • Remembering recently viewed pages and reports
  • Personalizing content based on your preferences
  • Storing your timezone and date format preferences

3.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Purpose:

  • Delivering targeted advertisements based on your interests
  • Measuring the effectiveness of marketing campaigns
  • Limiting the frequency of advertisements
  • Understanding ad engagement and conversion rates
  • Remarketing to visitors who have shown interest in our Services

These cookies are typically placed by advertising networks with our permission. They may be used to build a profile of your interests and show you relevant ads on other websites.

3.5 Social Media Cookies

These cookies are set by social media platforms when you use social sharing buttons or connect your social media account. They allow you to share content from our Services and may track your browsing activity across websites.

Purpose:

  • Enabling social media sharing functionality
  • Allowing you to log in using social media accounts
  • Tracking social media engagement with our content

5. Third-Party Cookies

Some cookies on our Services are placed by third-party service providers. These companies may use cookies to collect information about your online activities across different websites and services. We do not control these third-party cookies and recommend reviewing their privacy policies.

5.1 Analytics Providers

  • Google Analytics: We use Google Analytics to understand how users interact with our Services. Google may use the data collected to contextualize and personalize ads of its own advertising network.
    Privacy Policy: privacy.google.com
  • Mixpanel: We use Mixpanel for product analytics to understand feature usage and user journeys.
    Privacy Policy: mixpanel.com/legal/privacy-policy
  • Sentry: We use Sentry for error monitoring and performance tracking to improve our Services.
    Privacy Policy: sentry.io/privacy

5.2 Payment Processing

  • Stripe: We use Stripe for payment processing. Stripe may set cookies to provide secure payment functionality and prevent fraud.
    Privacy Policy: stripe.com/privacy

5.3 Customer Support

  • Intercom: We use Intercom for customer support chat. Intercom cookies enable the chat widget and track support interactions.
    Privacy Policy: intercom.com/legal/privacy

5.4 Advertising Partners

  • Google Ads: We may use Google Ads for remarketing. Google may show our ads on third-party websites based on your previous visits to our Services.
    Opt-out: adssettings.google.com
  • LinkedIn: We may use LinkedIn for B2B advertising. LinkedIn may use cookies for conversion tracking and audience targeting.
    Opt-out: linkedin.com/psettings/advertising
  • Facebook/Meta: We may use Facebook Pixel for advertising measurement and optimization.
    Opt-out: facebook.com/settings/?tab=ads

7. Managing Your Cookie Preferences

You have several options for managing cookies. Please note that restricting cookies may impact the functionality of our Services.

7.1 Cookie Consent Banner

When you first visit our Services, you will see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by:

  • Clicking the cookie icon button in the bottom-left corner of the screen
  • Visiting your Privacy & Cookie Settings page
  • Using the "Cookie Settings" button at the top of this page

7.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically:

  • View what cookies are stored on your device
  • Delete all or specific cookies
  • Block all cookies or cookies from specific sites
  • Block third-party cookies while allowing first-party cookies
  • Clear cookies when you close your browser
  • Enable "private browsing" or "incognito" mode

Note: If you block or delete cookies, some features of our Services may not work properly, and you may need to manually enter information that would otherwise be remembered (such as login credentials).

7.3 Opt-Out Tools

You can opt out of specific tracking technologies using these tools:

  • Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
  • Network Advertising Initiative: Opt out of interest-based advertising at optout.networkadvertising.org
  • Digital Advertising Alliance: Manage your preferences at optout.aboutads.info
  • European Interactive Digital Advertising Alliance: youronlinechoices.eu

7.4 Mobile Devices

For mobile devices, you can manage tracking through your device settings:

  • iOS: Settings > Privacy > Tracking
  • Android: Settings > Privacy > Ads > Opt out of Ads Personalization

8. Browser-Specific Settings

Here are instructions for managing cookies in popular web browsers:

8.1 Google Chrome

  1. Click the three-dot menu in the top right corner
  2. Select "Settings"
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings

More info: support.google.com/chrome/answer/95647

8.2 Mozilla Firefox

  1. Click the hamburger menu in the top right corner
  2. Select "Settings"
  3. Click "Privacy & Security" in the left sidebar
  4. Under "Cookies and Site Data," click "Manage Data" or adjust settings

More info: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

8.3 Apple Safari

  1. Click "Safari" in the menu bar
  2. Select "Preferences" (or "Settings" on newer versions)
  3. Click the "Privacy" tab
  4. Adjust your cookie preferences

More info: support.apple.com/guide/safari/manage-cookies-sfri11471

8.4 Microsoft Edge

  1. Click the three-dot menu in the top right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left sidebar
  4. Click "Manage and delete cookies and site data"

More info: support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge

9. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals.

At this time, our Services do not respond to DNT signals. However, you can use the other methods described in this policy to manage your tracking preferences, including browser settings and opt-out tools.

We will continue to monitor developments in DNT technology and may update our practices if a uniform standard is established.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • We will post the updated policy on our website
  • For material changes, we may notify you via email or through a prominent notice on our Services

We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Privacy Inquiries

Email: legal@shurq.com

Subject Line: Cookie Policy Inquiry

Data Protection Officer

Email: legal@shurq.com

For: GDPR-related requests

Postal Address

Shurq Ltd
Privacy Team
London, United Kingdom

We aim to respond to all inquiries within 30 days. For EU/EEA residents, you also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Have Questions?

Contact our team for any inquiries about our cookie practices